How It Works

The Process

Designing a home that reflects your personal style and appreciation for art, culture, and thoughtful craftsmanship is a journey we’ll take together. With an eye for artistry and a commitment to craftsmanship, my process is designed to ensure every detail aligns with your vision, creating a home that feels uniquely yours—a space that’s as inviting and functional as it is artful and timeless.

Full-Service Interior Design

Our full-service interior design is ideal for those looking to design and furnish one or more rooms—or an entire home. From concept to completion, we handle every detail to ensure your space is beautifully designed and styled.

  • Project Management: We oversee every aspect of your project, including sourcing, purchasing, furniture coordination, and managing the installation.

  • Curated Team: We bring in a handpicked team of skilled tradespeople—painters, electricians, drapery makers, and more. We also collaborate with architects and contractors to ensure every detail is executed flawlessly.

  • Tailored to You: Whether designing a single room or an entire home, we ensure your space reflects your personal style and goals.

Before You’re a Client: The Pre-Design Process

1. Discovery Call (Complimentary)

Planning a redesign of your space is a big step. Take a smaller one by chatting on a quick 15-minute call. We’ll explore your project vision and goals.
You’ll gain:

  • Get clear on your dream design without the overwhelm of navigating choices alone.

  • Tailored advice on potential design solutions

  • A clear next step to move forward

2. Detailed Consultation

During our 1-hour consultation, we’ll dive deeper into your project’s details, laying the groundwork for your custom design:

  • Space Planning: We’ll establish an initial layout to determine the number of furniture pieces and design elements needed, giving us a clear direction. Detailed plans will come later, but this sets the foundation for your transformation.

  • Setting Expectations & Investment: We’ll review pricing for pieces like sofas and chairs, making sure you’re comfortable with each. If you’re unsure about costs, I’ll guide you through realistic pricing options to find the best fit for you.

  • Investment & Design Fee Presentation: After we’ve gone through the pricing for each individual piece in your home, I’ll provide a summary of the total investment, including my design fee. Once we review the total together, we’ll secure your project with a 50% deposit of the design fee and schedule a follow-up Style & Inspiration Meeting to refine your ideas, discuss your preferences, take measurements, capture photographs, and start developing your custom design concept.

After You’re a Client: The Design Process

1. Style & Inspiration Meeting

This is where creativity sparks! We’ll explore your ideas, discuss what you love and don’t like, and gather measurements and photos to set the stage for the next step: the Concept Meeting, where we’ll develop a comprehensive design plan. At the same time, we’ll confirm all project details, timelines, and expectations in your Design Agreement, ensuring everything is clear and aligned with your goals, so there are no surprises moving forward.

2. Concept Development

Every project starts with a spark of inspiration. During this phase, I dive into your style and preferences to find the Hero Pattern—the element that ties the design together. Whether it’s a bold textile, captivating wallpaper, or striking color, this becomes the design’s “glue.” I’ll present a few exciting options, and from there, the design begins to take shape.

3. Refined & Detailed Concept

Once the Hero Pattern is established, I curate complementary fabrics, colors, textures, and furnishings. I’ll create detailed concept boards, floor plans, and layouts to show you the full vision for your space. This is also where I’ll introduce exclusive custom furnishings unavailable to the public that I’ve hand-selected for your project, ensuring that your home features truly bespoke pieces not found elsewhere. This phase is collaborative: we’ll refine the design together, ensuring everything feels right before proceeding with sourcing.

4. Sourcing & Procurement

From sourcing rare, high-quality pieces to coordinating with trusted vendors, we handle everything. Rest easy knowing that every step, from ordering to delivery, is expertly managed for you, creating a seamless and efficient experience.

5. Installation

Our skilled team will oversee every detail of the installation process, ensuring that every piece is placed perfectly. You won’t have to lift a finger as we handle everything from delivery to the final placement, allowing you to enjoy the transformation stress-free.

6. Final Review & Photography

During the final walkthrough, we’ll ensure every detail exceeds your expectations. To capture the beauty of your newly designed space, professional photographs will be taken, providing a lasting keepsake of your home’s stunning transformation.

Client Love

Working with Jessie was an absolute pleasure. She listened carefully to my needs and turned my uncertainty into confidence… Jessie guided me effortlessly through her design questionnaire and thoughtful discussions… The result is a living room reflecting my style and personality. I’m thrilled with how everything came together.

-Gail Sease

Overwhelmed by Design Decisions?
I Make It Easy & Beautiful.

Jessie Surber

Jessie Surber, an interior designer in Troy, Ohio, specializes in full-service home design and interior design consulting. Pictured in front of a custom green bookcase, showcasing her expertise in layered and classic interiors.

Designing a home that feels polished, inviting, and uniquely yours takes time, expertise, and countless decisions. It’s easy to feel stuck—unsure of how to bring everything together, worried about making costly mistakes, or frustrated that your home still doesn’t feel “finished.”

That’s where I come in. I’m Jessie Surber, an interior designer with a passion for timeless, layered interiors that feel effortless yet deeply personal. With a background in artistry and craftsmanship, I specialize in creating collected, livable spaces that honor tradition while working beautifully for modern life.

Why Clients Love Working With Me:

✓ A Clear, Guided Process – No more second-guessing—I help you make confident decisions.
✓ A Home That Feels Like You – Thoughtfully curated, blending classic elegance with warmth.
✓ Stress-Free Execution – I handle every detail, so you can simply enjoy the results.